Privacy Policy

Effective Date: January 1, 2026

SalonCapp Technologies Private Limited ("we," "our," or "us") is committed to protecting your privacy and safeguarding your business and customer data. This Privacy Policy explains how your personal information is collected, used, and disclosed by SalonCapp.

This Privacy Policy applies to our website www.saloncapp.com, its associated subdomains (collectively, our “Service”), and our web application SalonCapp – Salon Management System.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information from you when you visit our Service, register an account, subscribe to a plan, use our salon management tools, or contact support.

1.1 Personal Identification Information

  • Name
  • Username
  • Phone number
  • Email address
  • Mailing address
  • Billing address
  • Login credentials (securely encrypted)

1.2 Business Information

  • Salon/Business name
  • Staff details and access roles
  • Service menu and pricing
  • Appointment schedules
  • Operational hours
  • Billing and transaction records
  • Inventory and product information

1.3 Device & Technical Information

  • IP address
  • Web browser type
  • Device type and operating system
  • Application usage logs
  • Device identifiers
  • Push notification tokens
  • Cookies and session information

2. How We Use The Information We Collect

The information we collect may be used for the following purposes:

  • To personalize your experience and improve system functionality
  • To operate and maintain the SalonCapp platform
  • To manage bookings, billing, reports, and CRM features
  • To improve customer service and technical support
  • To process subscription payments and transactions
  • To send service updates, system alerts, invoices, and administrative notifications
  • To send marketing communications (with opt-out option)
  • To enhance security, detect fraud, and prevent unauthorized access

3. Sharing Your Information

We do not sell, rent, or trade your Personally Identifiable Information or salon business data to third parties. However, we may share information in the following circumstances:

  • With trusted hosting providers and technology partners who assist in operating our Service (under strict confidentiality obligations)
  • With payment gateway providers for secure transaction processing
  • When required to comply with legal obligations, court orders, or government authorities
  • To enforce our policies or protect our rights, property, and safety

All third-party partners are contractually required to maintain data confidentiality and security.

4. Your Rights and Choices

You have the following rights regarding your personal data:

  • The right to request access to your personal information
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your account and personal data (“Right to be Forgotten”), subject to legal retention requirements
  • The right to withdraw consent for marketing communications
  • The right to request data export of your salon business records

To exercise any of these rights, please contact us at: [email protected].

5. Data Security

We implement industry-standard security measures to protect your information:

  • Secure Socket Layer (SSL) encryption
  • Secure cloud server infrastructure
  • Encrypted databases
  • Role-based access control for staff users
  • Restricted internal access to sensitive data

All sensitive payment information is processed via secure third-party payment gateway providers and is not stored on our servers unless required for compliance purposes. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

Upon account termination, data may be deleted or anonymized within a reasonable period unless legally required to retain it.

7. Changes To Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Service, legal requirements, or operational practices. If we make material changes, we will notify you through our website or application before the changes become effective. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

8. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India, including applicable provisions under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

SalonCapp Technologies Private LimitedEmail: [email protected]Website: www.saloncapp.comAddress: No 24, Sethuram Nagar, Kumbakonam Taluk, Melakaveri, Thanjavur, Tamilnadu-612002

By using SalonCapp, you agree to the terms of this Privacy Policy.